Results for Case Studies
There are 11 resources for Case Studies in the library.
Articles and Papers
An Information Architecture Story: Reshaping www.plainlanguage.gov to Meet Changed Needs
by Thom Haller (6/2011)
Subject: Case Studies, Information Architecture - Theory, Web Design
Abstract: Thom Haller describes a a five-phase waterfall framework redesign of the US government PlainLanguage.gov website. The framework can be divided into five sections: Gathering, Evaluating, Chunking, Knowing/Testing and Optimizing.
Connecting the Dots of User Experience, Journal of IA
by Gianluca Brugnoli (4/2009)
Subject: Case Studies, Experience Design, Information Architecture - General
Abstract: The article presents a point of view about analyzing and designing the user experience within pervasive networks made of distributed services and applications, where the user is the primary actor who freely and opportunistically connects and activates the system components following an activity-driven process. A digital content case study is used to outline the main characteristics of this scenario and to introduce a tool for user experience modelling and designing. From the application of this model are proposed some considerations about how the design process could change to support this vision.
Faceted classification for community services using CRG standard categories
by Claudio Gnoli, Maria Elisabetta Lai, Luca Rosati (7/6/2005)
Subject: Case Studies, Controlled Vocabularies, Experience Design, Faceted Classification, Findability, Information Architecture - Theory
Abstract: Faceted classification is increasingly considered as a tool in non-traditional knowledge organization contexts, such as knowledge management and information architecture. These new applications, however, are rarely based on the full theory of facet analysis as developed by Ranganathan and the CRG (Classification Research Group). In this paper we report the creation of a faceted scheme to organize Web resources concerning regional community services, including remote management of cases (e- government).
Journeys, Needs, and Trust: A Volkswagen Case Study
by Jason Hobbs (8/23/2006)
Subject: Business Strategy, Case Studies, Experience Design
Abstract: How do you establish trust and meaning for a dedicated and passionate audience, and do it across all media? Jason Hobbs gives a tour of creating a website for Volkswagen.
Note: Boxes and Arrows
Real Wireframes Get Real Results
by Stephen Turbek (9/19/2006)
Subject: Case Studies, Wireframes
Abstract: Information architects, afraid to step on designers toes, may actually render wireframes unusable. Stephen Turbek talks about Verizon, the similarities between wireframes and iPods, and how to get real.
Note: Boxes and Arrows
SnowSense: A Case Study in User-centered Location-based Services
by Jan Eckert (7/2011)
Subject: Case Studies, Communication Technology, User Centered Design
Abstract: SnowSense is one of the projects at the core of the research in Information Design at the IUAV University of Venice, especially dealing with the development of Location Based Services (LBS). This article reports on a case study conducted in cooperation with the WSL Institute for Snow and Avalanche Research SLF  in Davos, Switzerland. The project sets out to open up new ways for preventing avalanche-related accidents by applying a user-centered design approach and new technologies. The embracing research framework addresses the evolution of LBS and how their adoption changes the way people interact with the places they live, work or act in.
The Italian and the English Model of Information Retrieval in the Governmental Websites
by Simone Fuchs, Luca Rosati (10/15/2005)
Subject: Case Studies, Classification, Findability
Abstract: We have analyzed the Italian and English governmental website to examine their structures and the means they propose to retrieve information. Their approach is totally different. The Italian website employs a hierarchical system which causes a lot of problems. The main reason of these complications is its inflexibility. The English one on the contrary uses an associative model, presenting various viewpoints to describe the individual service. Indeed public services are accessible by means of many different paths. As a matter of fact this kind of organization assimilates significantly the methods of Faceted Classification, which we applied suggesting an alternative way to structure a governmental website.
Note: Italian keynote at Euro IA (october 14-15, 2005, Brussells).
User-centred redesign of the FaCS intranet
by Donna Maurer (6/2004)
Subject: Case Studies, Intranets & Extranets
Abstract: The Department of Family and Community Services applied user-centred techniques in the redevelopment of their large Government intranet, and it serves as a useful model for other organisations looking to tackle the same issues.
Information Design Source Book (2003)
Subject: Case Studies, Information Design, Interaction Design
Abstract: An illustrated collection of 67 succesful international information design projects, edited by Institute for Information Design Japan (IID.j) Both in English and Japanese.
Japanese at www.amazon.co.jp/exec/obidos/ASIN/4766114396/ia-22/
Presentations and Podcasts
Case Study: Digital Web Redesign
by Christina Wodtke (4/12/2006)
Subject: Case Studies, Information Architecture - Practices, Process & Techniques
Abstract: Christina Wodtke produced this set of deliverables--personas, conceptual model, site map and wireframes--for the Digital Web redesign in 2002. Christina Wodtke, Digital Web Redesign Digital Web Redesign (3.3 MB)
Note: IA Tools
IA Summit 2011: Beyond the Polar Bear
by Michael Atherton, Michael Smethurst (4/3/2011)
Subject: Case Studies, Information Architecture - Practices
Abstract: Michael Atherton presents a look at how the BBC makes websites that better represent their core business, better fit how the web is today, and deliver on its mission to inform, educate and entertain, and discusses how to apply these principles. (Also presented at EuroIA 2011).
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