Results for End Users

There are 5 resources for End Users in the library.

Blogs, Columns and Journals

Putting People First (2010)
Subject: End Users, Experience Design, User Centered Design
Language: English
Abstract: This non-commercial experience design gateway is developed as a public service to all those interested in the broader field of experience design and user-centred design. All posts have in common that they reveal some insight on how to create products and services that are driven by an understanding of people. Putting People First is maintained by Mark Vanderbeeken of the Italy-based experience design company Experientia with the support of his business partners and his readers. It is read by about 6000 people per day, most of whom access the contents via rss.


Books

Developing User Assistance for Mobile Apps
by Joe Welinske
Subject: End Users, Mobile Phones, User Centered Design
Language: English
Abstract: Smartphones have sparked a huge, new software segment - the mobile app. This creates an important pair of questions for user assistance professionals: What is our role going forward in mobile and how can we prepare to take that on? User Assistance does have a role in supporting mobile apps. As the mobile app market continues to soar, this is becoming the next frontier for user assistance professionals. Developing User Assistance for Mobile Apps, a new book by Joe Welinske of WritersUA, provides unique and detailed instruction and guidance regarding design, writing, tools, and planning of your mobile UA.

Usable Usability: Simple Steps for Making Stuff Better
by Eric Reiss (7/3/2012)
Subject: End Users, User Centered Design
Language: English
Abstract: (John Wiley & Sons). The A-to-Z guide to spotting and fixing usability problems Boasting a full-color interior packed with design and layout examples, this book teaches you how to understand user needs, divulges techniques for exceeding user expectations, and provides a host of hard won advice for improving the overall quality of user experience. World-renowned user-experience expert Eric Reiss shares his knowledge from decades of experience making products useable for everyone...all in an engaging, easy-to-apply manner.

User and Task Analysis for Interface Design
by JoAnn Hackos, Janice Redish (1998)
Subject: End Users, Process & Techniques, User Centered Design
Language: English
Abstract: Task analysis is an important aspect of user interface design, insuring that the end product is usable and practical. Written by task analysis experts, this book is the first book that provides full-length coverage of task analysis, and discusses the methodologies behind it.


Tools

User Requirements with LEGO
by Lorenzo Cantoni, Michael Faré, Elisabetta Frick (5/2011)
Subject: End Users, Guidelines & Best Practices, Information Architecture - General
Language: English
Abstract: IA Institute member and Indiana University Assistant Professor in Human-Computer Interaction, Davide Bolchini, has alerted us to a new, freely available and exciting design tool which his team has developed. URL - User Requirements with LEGO by Lorenzo Cantoni, Marco Faré and Elisabetta Frick University of Lugano, Switzerland. User Requirements with Lego (URL) is a methodology to elicit IA user requirements for web, communication- intensive applications. As an extension of the Lego Serious Play method, URL supports the definition of IA and content strategies in online communication, by helping in the elicitation of user requirements for web applications. In particular, URL helps in finding tacit, difficult to grasp communicative requirements that usually do not emerge with other methodologies. For this reason, URL has to be intended as an additional methodology, used besides formal and structured strategies (such as interviews, focus groups, etc.) to find and define user requirements. URL helps also in team building, enabling designers and stakeholders in few hours to share a common understanding of the online communication project. And the ongoing IA project design documentation is a physical, tangible LEGO landscape! URL has been used with companies in Europe and multiple stakeholders in large web projects. Try out the full, open access guide in your next web project.


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