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Senior User Experience Designer

Micros-Retail/Fry, Inc.

New York, NY, USA

Full-time, permanent position.

Job description

Looking to flex your information architecture muscle helping lead a team of talented, collaborative user experience experts and professional Web developers Become a Senior Information Architect at MICROS-Retail. Senior User Experience Designers work within the MICROS-Retail User Experience Group, the group responsible for helping our clients define their business goals and objectives, and then designing Web experiences and interfaces around them. Senior UXDs work closely and collaboratively with project teams consisting of creative designers, front-end developers, engineers, quality assurance engineers, and project managers, to help our clients launch successful Web sites, as well as lead internal efforts to continuously improve our user-centered design processes. Senior UXDs at MICROS-Retail also have the opportunity to lead user research activities, assist in the development of new research approaches and design strategies around usability testing.


Lead requirements gathering efforts; work with clients to understand their business models and goals and define business requirements, content, and features that guide the project scope
Interview key stakeholders to gather requirements
Analyze audience segments and their information and functional needs
Research and analyze industry trends and competitive information
Create user interface specifications consisting of business rules, process flows, task flows and wire frames
Create product taxonomies and/or enhance find-ability through taxonomy optimization and the design of supporting features and functionality
Define metrics for assessing ROI
Act as user advocate -Develop White Papers
Act as a mentor for other IAs
Participate in project scoping activities
When acting as a lead IA on a project, delegate responsibility for deliverables as necessary and provide developmental feedback to other IAs on the project
Assist in sales activities as needed

Job qualifications

Minimum 5 years experience directly related to information architecture and user experience design designing complex web sites. E-commerce experience a plus.
Bachelors Degree in human factors, HCI, information design or equivalent work experience in information architecture and/or user experience design
Strong knowledge of user centered design approaches and usability principles
Ability to analyze customer needs and define strategies for meeting needs
Ability to organize large bodies of information
Familiarity with database design
Experience with usability test design and implementation
Ability to work within project teams in a collaborative, dynamic environment
Professional client-relationship management skills and commitment to client service
Excellent written (i.e., writing, editing, and proofing) and oral communication skills
Able to take ownership of tasks and drive them through to completion
Commitment to learning
Strong problem solving skills
Positive and constructive personality
Team-building skills

MICROS enjoys being an Equal Opportunity Employer m/f/d/v.

MICROS participates in E-Verify, a federal pilot program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at (888) 464-4218.

How to apply

Apply by going to the following link -

Be sure to include sample portfolio.


Tue Apr 30, 2013
(145 weeks ago)


Fri Jun 14, 2013
(in 971 days)

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