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User Experience Designer
Ann Arbor, IL, USA
Full-time, permanent position.
MICROS-Retail, a division of MICROS Systems Inc. is a global leader in developing software solutions for the retail sector. MICROS-Retail has built world-class eCommerce, Mobile, POS, CRM and Analytics products and has aggressive plans to continue to create cutting edge solutions to help grow its global market share in the Retail and Consumer industries. We have served markets in 30 countries and continue to expand our presence across regions and software categories. MICROS- Retail is currently looking for highly talented and ambitious user experience designers with a passion for creating exceptional software solutions that will have global recognition in the market place.
Looking to flex your information architecture muscle helping lead a team of talented, collaborative user experience experts and professional Web developers Become a Senior Information Architect at MICROS-Retail. Senior User Experience Designers work within the MICROS-Retail User Experience Group, the group responsible for helping our clients define their business goals and objectives, and then designing Web experiences and interfaces around them. Senior UXDs work closely and collaboratively with project teams consisting of creative designers, front-end developers, engineers, quality assurance engineers, and project managers, to help our clients launch successful Web sites, as well as lead internal efforts to continuously improve our user-centered design processes. Senior UXDs at MICROS-Retail also have the opportunity to lead user research activities, assist in the development of new research approaches and design strategies around usability testing.
Lead requirements gathering efforts; work with clients to understand their business models and goals and define business requirements, content, and features that guide the project scope
Interview key stakeholders to gather requirements
Analyze audience segments and their information and functional needs
Research and analyze industry trends and competitive information
Create user interface specifications consisting of business rules, process flows, task flows and wire frames
Create product taxonomies and/or enhance find-ability through taxonomy optimization and the design of supporting features and functionality
Define metrics for assessing ROI
Act as user advocate -Develop White Papers
Act as a mentor for other IAs
Participate in project scoping activities
When acting as a lead IA on a project, delegate responsibility for deliverables as necessary and provide developmental feedback to other IAs on the project
Assist in sales activities as needed
Minimum 5 years experience directly related to information architecture and user experience design designing complex web sites. E-commerce experience a plus.
Bachelors Degree in human factors, HCI, information design or equivalent work experience in information architecture and/or user experience design
Strong knowledge of user centered design approaches and usability principles
Ability to analyze customer needs and define strategies for meeting needs
Ability to organize large bodies of information
Familiarity with database design
Experience with usability test design and implementation
Ability to work within project teams in a collaborative, dynamic environment
Professional client-relationship management skills and commitment to client service
Excellent written (i.e., writing, editing, and proofing) and oral communication skills
Able to take ownership of tasks and drive them through to completion
Commitment to learning
Strong problem solving skills
Positive and constructive personality
MICROS enjoys being an Equal Opportunity Employer m/f/d/v.
MICROS participates in E-Verify, a federal pilot program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at (888) 464-4218.
How to apply
Please apply for immediate consideration at - https://ats.navicus.com/careers/job.aspx?CompanyID=MICROS&Website=Careers&RequisitionID=8848&CurrentCompany=1