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Senior Usability Analyst


Framingham, MA, USA

Full-time, permanent position.

Job description

Senior Usability Analyst on Staples Industry-Leading Websites and Mobile Initiatives

As the ideal candidate for this position you’ll have a thorough grounding in the practice of usability and human factors. You will shepherd the user experience of large scale websites and systems and produce solutions that delight the user.

Members of our team:
• Possess a logical, methodical thought process that takes into account business imperatives.
• Have experience working with diverse group of stakeholders on projects and leading the user experience track.
• Can create valid user research plans for a variety of usage scenarios. You love to test various ideas and can quickly turn around results.
• Have awareness and interest in the craft of user experience and enjoy its practice.

What you’ll do
Project Management:
• Organize and implement comprehensive research initiatives.
• Partner with business analysts to produce requirements documents and
deliverables for projects.
• Organize research findings to serve as inputs for designs and task flows.
• Partner with information architects to develop & review system screen flows.
• Manage contractor resources as required by projects.
Research Execution:
• Perform data collection activities in accordance with research strategies. Activities may include competitive reviews, focus groups, heuristic reviews, field studies, usability tests, surveys, cognitive walkthroughs, contextual enquiry and other means.

Job qualifications

Job Qualifications
• Bachelor’s degree.
• Minimum of 4+ years of usability experience.
• Experience in ecommerce usability testing practices and theory a plus.
• Must be a strong presenter with excellent interpersonal skills.
• Ability to handle multiple projects for multiple clients at once.
• Must be able to work effectively in a cross-functional team environment.
• Basic understanding of HTML.
• Understanding of information architecture principles.

How to apply

Please apply on our website at
Job ID: 845080

Our send resumes to


Mon Dec 3, 2012
(156 weeks ago)


Thu Jan 17, 2013
(in 1048 days)

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